With standout features like Bonus Crab, Bonus Dice, slot tournaments, and an in-depth achievement system, Frumzi offers a unique gaming experience that goes far beyond what standard casinos provide. Compared to many other platforms, Frumzi combines high RTP games, verified RNG systems, and advanced responsible gaming tools with creative mechanics that reward loyal players. It’s a secure, innovative option for anyone seeking more than just traditional slots.
- Certified RNG for fair play outcomes
- All games are from officially licensed providers
- 256-bit SSL encryption ensures data protection
- Self-exclusion and deposit limits available
- Independent license verification and clear Terms & Conditions
- Some responsible gaming tools must be manually requested
- KYC process required before withdrawals
- Not available in all countries due to licensing boundaries
| Currency | Level 1 (Per Day / Month) | Level 2 | Level 3 | Level 4 | Level 5 |
|---|---|---|---|---|---|
| EUR | €500 / €7,000 | €500 / €10,000 | €800 / €12,000 | €1,000 / €15,000 | €1,500 / €20,000 |
| NOK | 5,000 / 70,000 | 5,000 / 100,000 | 8,000 / 120,000 | 10,000 / 150,000 | 20,000 / 200,000 |
| HUF | 160,000 / 2,100,000 | 160,000 / 3,200,000 | 260,000 / 4,000,000 | 320,000 / 5,000,000 | 480,000 / 6,500,000 |
| PLN | 2,000 / 31,500 | 2,000 / 43,000 | 3,200 / 50,000 | 4,000 / 60,000 | 6,000 / 85,000 |
| NZD | 1,000 / 13,000 | 1,000 / 18,000 | 1,500 / 22,000 | 2,000 / 30,000 | 3,000 / 35,000 |
| CAD | 750 / 10,500 | 750 / 15,000 | 1,200 / 18,000 | 1,500 / 23,000 | 2,300 / 30,000 |
| USD | $500 / $7,000 | $500 / $10,000 | $800 / $12,000 | $1,000 / $15,000 | $1,500 / $20,000 |
| BRL | 1,850 / 32,000 | 1,850 / 32,000 | 4,800 / 72,000 | 6,000 / 90,000 | 9,000 / 120,000 |
| CZK | 12,500 / 175,000 | 12,500 / 250,000 | 20,000 / 300,000 | 25,000 / 375,000 | 37,500 / 500,000 |
| AUD | 800 / 10,500 | 800 / 16,000 | 1,200 / 20,000 | 1,600 / 24,000 | 2,500 / 35,000 |
| CLP | 425,000 / 5,950,000 | 425,000 / 8,500,000 | 680,000 / 10,200,000 | 850,000 / 12,750,000 | 1,275,000 / 17,000,000 |
| PEN | 2,000 / 30,000 | 2,000 / 40,000 | 3,000 / 50,000 | 4,000 / 60,000 | 6,000 / 80,000 |
| CHF | 500 / 7,000 | 500 / 10,000 | 800 / 12,000 | 1,000 / 15,000 | 1,500 / 20,000 |
| TRY | 10,000 / 130,000 | 10,000 / 200,000 | 15,000 / 230,000 | 20,000 / 300,000 | 30,000 / 400,000 |
Casino Customer support
Frumzi Casino offers a range of customer support options to assist players efficiently. The main support languages are German and English, with English guaranteed to be available at all times—even if localized support is temporarily unavailable. Players can access a responsive live chat service around the clock, while a structured Help Center and FAQ section offer quick answers to common questions. Notably, the casino also provides a dedicated email address for handling complaints, which adds a valuable layer of transparency and player trust.
| Support Type | Availability | Additional Info / Contact |
|---|---|---|
| Phone Support | Not available | — |
| Live Chat Support | 24/7 | on website |
| Help Center | 24/7 | on website |
| FAQ Section | 24/7 | on website |
| Email Support | Always | support@frumzi.com |
| Complaint Support | Always | complaints@frumzi.com |
Slots and Casino Games
Frumzi Casino presents players with a broad and well-structured game library featuring thousands of titles across various categories. The platform hosts a wide range of online slots, including classic, video, and jackpot slots with engaging features and high RTPs. For fans of table games, there are multiple variations of roulette, blackjack, baccarat, and poker available. Live dealer games are prominently featured, provided by top-tier studios such as Evolution Gaming, Pragmatic Play Live, Ezugi, and Playtech.
These games offer an immersive experience with real-time interaction and high production quality. In addition to the standard categories, Frumzi includes special features and bonus games, which are discussed in more detail later in the review. This comprehensive selection ensures that players of all preferences will find something engaging and entertaining.
Deposit Bonuses and Promo Codes
Frumzi Casino offers a variety of bonuses designed to cater to both casino and sports players, with clear terms and conditions to ensure transparency.
🎉 Welcome Bonus – Casino
New players receive a 100% match bonus up to €500, along with 200 free spins. The package also includes a single Bonus Crab pick—a claw machine-style feature offering the chance to win additional rewards such as bonus credits or spins.
🔁 Weekend Reload Bonus – Casino
Every weekend, players can opt in to claim up to €700 plus 50 free spins. This regular promotion is prominently displayed on the casino’s bonus page.
💰 Weekly Cashback – Casino
Active casino players can receive 15% cashback up to €3,000 per week. Cashback must be claimed via opt-in channels during the promotional period.
🎉 Welcome Bonus – Sports
Sports bettors can claim a 100% match up to €100 on their first deposit, with wagering requirements applicable before football, tennis, or other bets can be withdrawn.
🔁 Weekly Reload – Sports
A 50% reload bonus up to €500 is available for sports wagers, with terms specified in the promotions menu.
💵 Sports Cashback
Players can benefit from 10% cashback up to €500 on net losses in the sports betting section by opting in.
💥 Accumulator Boost / Enhanced Odds
Enhanced odds of up to +100% are available for certain accumulator bets. Boosted winnings may apply to popular sports events as featured.
🎟️ Frumzi Casino Promo Codes
No promo code is required to activate any bonuses—these are automatically applied during qualifying deposits. If a bonus fails to apply, players are advised to contact live chat support.
📜 Bonus Terms & Conditions
Casino bonuses carry a 35× wagering requirement on deposit plus bonus. Free spins winnings must be wagered 40×, with max bets limited to €5. Wagering contributions vary by game type: slots at 100%, live and table games at 10%, and special games between 10–50%. Wagering must be completed within 10 days for casino offers and 30 days for sports bonuses. No-deposit spin wins are capped at €80 and wagered 40×, with a €5, maximum cashout at 5× the bonus. Withdrawal requests before wagering requirements void bonus funds and any winnings.
VIP Benefits Program
Frumzi Casino features a structured VIP program divided into five levels, each offering increasingly attractive benefits for loyal players. As members progress through the tiers, they gain access to higher cashback rates, rising from 0% at the entry levels up to 15% at the top. The upper levels also provide faster withdrawals and significantly higher monthly withdrawal limits, starting from €7,000 and extending up to €20,000 for the highest-tier VIPs.
From level 4 onwards, players are assigned a personal VIP manager for tailored support and service. Advancement within the program is automatic and depends on monthly gameplay activity. This rewards system is designed to recognize and support active players by offering exclusive privileges, including special promotions and bonus conversions through a coin-exchange system. Full VIP benefit details are available within the casino’s dashboard.
| VIP Level | Benefits |
|---|---|
| Level 1 | • On-site promotions • 24/7 Live Chat access |
| Level 2 | • On-site promotions • 24/7 Live Chat access |
| Level 3 | • Cashback • Personalised offers • Negotiable withdrawal limits |
| Level 4 | • Cashback • Personalised offers • Negotiable withdrawal limits • Personal VIP Manager |
| Level 5 | • Cashback • Personalised offers • Negotiable withdrawal limits • Personal VIP Manager |
Special Features
Special features at Frumzi Casino are designed to enhance the overall player experience and add extra layers of entertainment and reward potential. These features go beyond standard gameplay and aim to incentivize active participation with interactive tools and systems. Players can earn coins through in-game achievements or regular play, which can later be exchanged in the bonus shop for free spins, bonus funds, or sports bets.
Some features allow players to compete in tournaments or special events for additional rewards. At Frumzi, these systems create an engaging environment where loyalty and activity are continually recognized.
Overview of Frumzi Special Features:
Bonus Dice
An interactive board-style game that players access by wagering €300 on casino or sports. As you progress, you collect stars to build cities and win cash rewards of up to €1,000.
Bonus Crab
A live claw machine where qualifying deposits give players a chance to win bonus prizes. It’s a unique feature that brings a real arcade-style experience into the online casino world.
Slot Tournaments
Regularly hosted competitions where players spin selected slots to climb the leaderboard and win prizes based on their performance.
Achievements
A reward system where players complete tasks to earn coins. Achievements vary in difficulty and can be one-time or progressive. Coins collected from completed achievements can be used in the bonus shop. Completing a full set of five achievements also results in a real money reward.
Bonus Shop
A virtual store where players can spend their collected coins. Available items include casino bonus funds, free spins, and other promotional offers, allowing players to choose how they want to boost their gameplay.
