Slots Palace offers a massive casino and sportsbook under Curacao license—enjoy fast payouts, rich bonuses (extra 200 FS + Bonus Crab credit), 24/7 support, but note moderate withdrawal limits and mixed user feedback.
Slots Palace Casino Review
Slots Palace is a modern, feature-rich online casino that combines an expansive game library with generous bonuses and multi-currency payment support. Operated by Rabidi N.V. and licensed in Curacao, it offers both traditional casino experiences and sports betting in a sleek, mobile-friendly environment.
- 100% bonus up to €500 + 200 Free Spins
- Bonus Crab from €10 deposit
- Wide slot and live game variety
- VIP levels with higher limits
- Licensed & 18+ responsible play
- Full deposit bonus only activates with a minimum deposit of €20.
- Some country restrictions may apply.
Casino Welcome Bonus
New players at Slots Palace can claim a 100% bonus up to €500 along with 200 free spins and 1 Bonus Crab credit. A minimum deposit of €20 is required to activate the full welcome package, while a deposit of €10 grants access to the Bonus Crab game, where players can catch extra rewards like bonus money or free spins.
Mobile Casino Access
The site is fully responsive and optimized for mobile use. Players can access the entire casino—including slots, live tables, and the sportsbook—via mobile browsers without needing to download an app.
Fairness and Safety
Slots Palace uses SSL encryption to protect user data and applies standard KYC procedures. The platform promotes responsible gambling with self-exclusion options and time/money limits. It is licensed by the Government of Curacao.
Terms and Conditions
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The welcome bonus requires a €20 deposit and is subject to 35x wagering.
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Free spins are released in batches of 20 over 10 days.
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Maximum bet while using bonus funds is €5.
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Bonus validity is 10 days from activation.
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Deposits via Skrill/Neteller do not qualify for bonuses.
User Feedback and Player Ratings
Players generally highlight the wide variety of games, bonus promotions, and 24/7 support. However, there are occasional complaints about withdrawal speed and document verification during KYC.
Company Information and Licenses
SlotsPalace.com is operated by Stellar Ltd, a company incorporated under the laws of The Autonomous Island of Anjouan, Union of Comoros. The company is registered under number 15789 and has its official address at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. Slots Palace operates under a license issued by the Gaming Board of Anjouan, with the license number ALSI-202411077-FI2.
Payment Methods and Withdrawal Limits
Accepted Payment Methods:
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Visa, Mastercard
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Skrill, Neteller, MuchBetter
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Bank Transfer
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Cryptocurrencies (BTC, ETH, LTC, USDT)
Limits:
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Minimum deposit: €10
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Minimum withdrawal: €10–20
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Maximum withdrawal: €500–1,500 per day, depending on VIP level
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Monthly withdrawal limits start at €7,000 and increase with VIP status
Withdrawals are processed within 1–3 business days.
VIP Withdrawal Limits
Currency | Level 1 | Level 2 | Level 3 | Level 4 | Level 5 |
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EUR | €500 / €7,000 | €500 / €10,000 | €800 / €12,000 | €1,000 / €15,000 | €1,500 / €20,000 |
USD | $500 / $7,000 | $500 / $10,000 | $800 / $12,000 | $1,000 / $15,000 | $2,000 / $20,000 |
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Per day / month structure.
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Higher VIP levels unlock increased withdrawal limits.
Customer Support
Slots Palace offers customer support primarily via email. Players can contact the support team for general assistance at support@slotspalace.com.
For dispute resolution, a more detailed complaint can be submitted to complaints@slotspalace.com, following the structured procedure that includes providing the account username, registered email, a detailed summary, and relevant timestamps.
Players may also contact customer support to:
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Request account closure (only possible with zero balance and no pending withdrawals)
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Initiate self-exclusion from the platform
Support communication is available in English, and potentially in other languages depending on regional availability.
Slots and Casino Games
Players can choose from over 2,000 games, including:
Bonuses and Promo Codes
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Welcome Bonus: 100% up to €500 + 200 FS + 1 Bonus Crab
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Weekly Reload: 50 free spins on €20+ deposits
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Weekend Cashback: 15% up to €3,000
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Tournaments with prize pools
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Bonus Crab game: 1 daily play per €10 deposit
VIP Benefits
Slots Palace features a 5-tier VIP program. As players climb levels, they gain access to:
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Higher monthly withdrawal limits
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Personal account manager
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Exclusive bonuses and cashback offers
Special Features
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Bonus Crab: A live, daily claw machine mechanic where players can catch prizes like real cash, bonus credits, or free spins.
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Spin Rally: Timed slot tournaments that reward players based on their win-to-bet ratios, offering high-paced competition and leaderboard rewards.
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Crypto Support: Full crypto deposit and withdrawal functionality.